NCAA sanctions Kenya Airways over passenger complaints
The Nigeria Civil Aviation Authority (NCAA) has sanctioned Kenya Airways for several consumer-related violations involving three passengers, including one Gloria Omisore.
This is contained in a statement on Friday by Michael Achimugu, director of public affairs and consumer protection.
Mr Achimugu stated the NCAA issued a sanction letter on Wednesday to Kenya Airways regarding the passengers’ complaints.
“The infractions include failure to provide care, lack of transparency in carriage terms, poor communication with the Authority, and mishandling refunds and baggage.
“In accordance with the NCAA Regulations 2023, Kenya Airways must pay fines and compensate each affected passenger with 1,000 special drawing rights.
“The airline has seven days to comply. Failure to do so will result in more severe penalties,” Mr Achimugu said.
(NAN)
We have recently deactivated our website's comment provider in favour of other channels of distribution and commentary. We encourage you to join the conversation on our stories via our Facebook, Twitter and other social media pages.
More from Peoples Gazette
Agriculture
FG tasks ECOWAS on leveraging financing strategies for agroecology
The federal government has urged stakeholders in the agriculture and finance sectors in the West Africa region to leverage financing strategies to enhance agroecology practices
Politics
Katsina youths pledge to deliver over 2 million votes to Atiku
“Katsina State is Atiku’s political base because it is his second home.”
States
Three suspected cultists arrested in Akwa Ibom
The police command in Akwa Ibom arrested three suspected members of the Vikings confraternity following a raid on a residential building.
States
Troops arrest 12 suspected Boko Haram collaborators in Borno
The military described the operation as a breakthrough in ongoing efforts to dismantle terrorist support structures.
States
Police intercept 81 vehicles over plate number violations in Kano
The CP said the command had observed an alarming increase in the number of vehicles plying the roads across the state with covered number plates.
NationWide
Land Use Act: Governors should emulate Uba Sani, says HURIWA
The group commended the recent compensation to households affected by the 15-kilometre ring road project.
States
Flooding: Plateau govt expands waterways, clears drainage systems
Mr Dapiya said the intervention followed recurring flash floods, largely caused by blocked drainage channels resulting from indiscriminate waste disposal.
Anti-Corruption
Police arraign visa agent over alleged N7.6 million fraud
The defendant was arraigned on a two-count charge of fraud and stealing, to which he pleaded not guilty.
