He urged residents to utilise the forum to report service-related grievances through the appropriate channels for timely resolution.
The acting managing director urged customers to refrain from any form of energy theft.
Mr Kola-Daisi said that the palace received many dignitaries from all walks of life every day.
Mr Agoha said that the enhancements were to cater for the increasing electricity demands and ensure superior service quality for over 10,241 customers.
Mr Agoha said the tariff would be increased from N206.80/kWh to N209.50/kWh.
