She said that failed transactions occur during network downtime, system glitches, or human input errors.
ATCON president Tony Emoekpere stated in an interview on Monday that the regulator’s intervention would ensure a smooth working relationship among all parties.
The NCC data showed a 12 per cent decline in monthly data consumption in February, dropping to 893.06 petabytes from January’s record high of one exabyte.
Emoekpere called for tariff adjustments and economic incentives for MNOs.
Mr Maida said that earlier this year, NCC analysed consumer complaints, revealing data depletion and billing issues as top concerns.
“We are pleased to announce that services have now been restored to approximately 90 per cent.”
The federal government has directed telcos, Mobile Network Operators (MNOs), to reverse the unilateral upward tariff adjustments in their voice and data services.
