Sunday, July 25, 2021

CBN clarifies new USSD charges agreement with banks, telcos

The new USSD charges will be received on behalf of Mobile Network Operators (MNOs) directly from customers’ bank accounts.

• March 17, 2021
CBN Governor, Godwin Emefiele.
CBN Governor, Godwin Emefiele [Photo credit: The Guardian Nigeria]

The Central Bank of Nigeria (CBN) and the Nigerian Communications Commission (NCC) have resolved to set a flat rate of N6.98k per transaction to replace the initial N1.63k per session.

This implies that USSD services conducted at Deposit Money Banks (DMBs) and all CBN – licensed institutions will now be charged N6.98k per transaction without extra charges for the use of the channel.

The development took effect on March 16, according to a joint statement signed by the Director, Public Affairs, NCC, Ikechukwu Adinde and Head, Corporate Communications, CBN, Osita Nwanisobi.

According to the statement, the agreement was made after both parties deliberated on the key issues, to ensure “a cheaper average cost for customers to enhance financial inclusion,” just as it noted that the “approach is transparent and will ensure the amount remains the same, regardless of the number of sessions per transaction.”

It said the new USSD charges will be received on behalf of Mobile Network Operators (MNOs) directly from customers’ bank accounts, without extra charges on customers like it used to be.

The resolution comes after the Minister of Communications and Digital Economy, Isa Pantami demanded that telecommunications operators suspend their withdrawal of USSD services.

The operators had threatened to suspend services rendered to banks and financial institutions if they refuse to urgently pay their debt of N42 billion.

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