A member of the AXA Group, AXA Mansard Insurance Plc, has introduced a digital motor insurance inspection solution designed to make vehicle inspection faster and more convenient for Nigerians.

The company said in a statement on Thursday that the new system, powered by Curacel, enables customers to complete required vehicle inspections by submitting photographs of their vehicles through their smartphones.

According to the statement, the solution applies to comprehensive motor insurance onboarding, policy renewals and claims assessments.

Under the new system, images submitted by customers are reviewed through an automated process, after which inspection reports are generated.

The reports are then integrated into AXA Mansard’s existing underwriting and claims workflows, helping to speed up decision-making and reduce turnaround time.

The company said the initiative, expected to enhance operational efficiency, would improve customer convenience and support seamless service delivery across its motor insurance portfolio.

Commenting on the development, chief technology officer of AXA Mansard Insurance, Chizuru Nwankwonta, said the company remained focused on making insurance processes easier and faster for customers.

She said, “At AXA Mansard, we continue to introduce solutions that simplify insurance and reduce delays.
This digital inspection option cuts out the need for physical assessments and gives customers greater flexibility in completing key steps in their motor insurance journey.”

The digital inspection system was developed in collaboration with Curacel, an insurance technology provider whose platform supports image submission, automated screening and documentation processing.

She added that the integration aligns with the company’s strategy of working with specialised technology partners to strengthen specific operational modules.

It said the service, now available nationwide, could be accessed through the company’s digital customer platforms and links provided during motor insurance onboarding.
(NAN)