The Federal Ministry of Housing and Urban Development has inaugurated a service charter in its commitment to deliver quality and affordable housing to Nigerians.

The charter was inaugurated by Minister of Housing and Urban Development Ahmed Dangiwa on Wednesday in Abuja.

Mr Dangiwa said it was a bold statement of the ministry’s collective commitment to excellence, transparency, responsiveness and accountability in discharging duties to Nigerians.

The document outlines the ministry’s vision, mission, and deliverables in providing quality and affordable housing, aligning with the Renewed Hope Agenda of the federal government.

“As we all know, the civil service is the engine that drives the machinery of governance headed by our permanent secretary. No matter how bold or visionary government’s policies and programmes may be, their success or failure ultimately rests on the shoulders of the civil servants who are tasked with the implementation.

“When the civil service is competent, efficient and forward-thinking it becomes an invaluable asset, guiding political leaders and ensuring the continuity and success of government’s policies. 

“A weak, unmotivated and inefficient civil service becomes a drag on progress, frustrating implementation and slowing down reforms and undermining the best intentions of government,” he said.

Mr Dangiwa said the service charter outlined the standards of service that every department, unit and staff of the ministry should uphold.

According to him, it also gives citizens a clear picture of what they should expect from the ministry and how to hold it accountable to those expectations.

He urged members of staff to recommit themselves to giving their best in service and upholding the values of discipline, diligence and patriotism that define the Nigerian civil service.

The minister encouraged them to become enablers of change, not obstacles to progress.

The minister said the ministry would dedicate a special day during the SERVICOM week to recognise outstanding staff, customers, contractors, and consultants.

The permanent secretary of the ministry, Shuiab Belgore, said the ministry was working to change the narrative of the housing sector.

(NAN)