Enugu leverages digitalisation for improved productivity, service delivery

The Enugu government says it will continue to optimise service delivery to the people through digitalisation and increased productivity by civil servants.
The secretary to the state government, Chidiebere Onyia, said this on Tuesday in Enugu during a four-day training of administrative officers.
The event had as its theme ‘Optimising Service Delivery and Productivity in the Digital Age’.
Mr Onyia said that the state government’s vision of moving the state from a $4.4 billion to a $30 billion economy could be achieved through digitalisation and ethical productivity.
“You must work hard and move with the new digital transformation and technology-driven administration before you earn a promotion. The government will not tolerate laziness and absenteeism.
“I must commend the head of service for this vital training meant to boost the capacity, knowledge, and practicability of being proficient in using digital tools in e-government,” he said.
Enugu’s head of service, Godwin Anigbo, said that the training would enhance skills, improve service delivery, and boost efficiency and professionalism.
Mr Anigbo said that it was designed to accelerate policy implementation and strengthen overall governance in the state, as the civil service remains central to our critical systemic reforms.
He said, “The vision of His Excellency, Governor Peter Mbah, to build a smart, agile, resilient, and reform-driven public service for integrated and sustainable development is sincere and achievable.”
Mr Anigbo said the participants were critical agents of change, policy enablers, and key stakeholders in the state’s development trajectory.
“As the engine room and architects of service delivery, it is imperative that you embrace the realities of digital transition, disruptive innovation, new thinking, and a new culture of work.
“This training is structured around three critical pillars: e-governance and technology adoption, enhancing communication and presentation skills, and legal and ethical frameworks,” he said.
(NAN)
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