Prince Harry and Meghan Markle are reclaiming their narrative after the United Kingdom’s Times newspaper published a buzzy report about a bullying complaint allegedly filed from inside Kensington Palace, reports on Thursday said.

According to the Times, a former communications secretary to the Duke and Duchess of Sussex during their stint at Kensington, alleged in 2018 that toxic behaviour by Ms. Meghan forced two personal assistants to leave their positions.

The development, according to the report, negatively affected another palace employee.

“The Duchess is saddened by this latest attack on her character, particularly as someone who has been the target of bullying herself and is deeply committed to supporting those who have experienced pain and trauma,” a spokesperson for Ms. Meghan and Prince Harry wrote in a statement provided to the Los Angeles Times.

“She is determined to continue her work building compassion around the world and will keep striving to set an example for doing what is right and doing what is good.”

On Wednesday, Buckingham Palace announced plans to investigate the accusations levelled against Meghan, according to the Associated Press.

In a statement, the palace said it was “clearly very concerned” about the situation and vowed to “look into the circumstances outlined in the article.”

“The Royal Household has had a Dignity at Work policy in place for a number of years and does not and will not tolerate bullying or harassment in the workplace,” the palace said.

Per People magazine, the complaint allegedly filed by Jason Knauf claimed that Meghan’s alleged conduct brought one of her staffers to tears and caused a royal aide to physically shake at the prospect of interacting with the Duchess.