EEDL warns customers against illegal electricity connections

The Eastland Electricity Distribution Limited (EEDL) has warned consumers against illegal electricity connections and urged them to follow approved procedures within its franchise area.
The company’s head of communications, Patience Ezeagu, gave the warning in a statement to journalists in Abakaliki on Wednesday.
Ms Ezeagu said the enlightenment campaign was designed to educate customers on the transparent and lawful process for securing electricity connections, reduce delays, and protect consumers from extortion and illegal connections.
The head of communications said every customer had the right to be connected to electricity through a transparent and approved process.
She explained that prospective customers were required to obtain and complete Form 74, provide the necessary documents and submit their applications through approved channels for site verification and processing, including certification by a licensed electrical contractor.
According to her, where prepaid meters are unavailable and a customer requires immediate electricity supply, an upfront payment arrangement for estimated billing may apply pending meter installation.
She said such customers would be required to submit a formal letter indicating their willingness to pay estimated bills and make a non-refundable security deposit based on the approved feeder capped unit applicable to the feeder.
Ms Ezeagu added that meter installation under the Meter Asset Provider (MAP) Scheme would be completed within 10 working days after payment confirmation, in line with the approved regulatory timeline.
The EEDL spokesperson also warned customers against all forms of energy theft, describing unauthorised connections as both unlawful and dangerous.
“Unauthorised connections not only undermine the integrity of the electricity network but also pose serious safety risks to lives and property.
“Customers are therefore advised to follow due process and obtain electricity connections only through approved channels,” she said.
She also cautioned customers against making payments to individuals or unauthorised agents, urging them to insist on official receipts for all transactions.
Ms Ezeagu encouraged customers to visit any EEDL office or contact the company through its customer service channels for enquiries, complaints or assistance regarding new electricity connections.
She further urged members of the public to report cases of extortion, requests for unofficial payments, illegal connections or other misconduct by staff or third parties through the company’s whistleblower channel.
According to her, EEDL maintains a zero-tolerance policy for unethical practices and will treat all reports confidentially.
She reaffirmed the company’s commitment to providing safe, transparent and reliable electricity services to customers across its franchise area.
(NAN)
We have recently deactivated our website's comment provider in favour of other channels of distribution and commentary. We encourage you to join the conversation on our stories via our Facebook, Twitter and other social media pages.
More from Peoples Gazette

Agriculture
FG tasks ECOWAS on leveraging financing strategies for agroecology
The federal government has urged stakeholders in the agriculture and finance sectors in the West Africa region to leverage financing strategies to enhance agroecology practices

Politics
Katsina youths pledge to deliver over 2 million votes to Atiku
“Katsina State is Atiku’s political base because it is his second home.”

States
Customs intercepted N3.24 billion smuggled goods in eight weeks: Official
Mr Aliyu said the seizures included 22 pieces of elephant tusks weighing 130.84kg.

States
New Anambra police commissioner assumes duty
Mr Ama pledged the command’s renewed determination to protect lives and property.

Abuja
Abuja-Kano road to be completed in November: Umahi
Mr Umahi said the federal government had spent more than N200 billion on the project.

NationWide
NPC targets 8,000 centres for digital birth registration
Mr Yusuf said the expansion was aimed at decentralising civil registration.

Agriculture
Livestock sector can drive Africa’s food security, economic growth: Tinubu
He said livestock was not only a source of food and nutrition but also a strategic economic asset.

Lagos
CIBN, Lagos govt partner to boost SME growth, banking innovation
He described MSMEs as the engine of economic growth.






