The Amalgamated Union of App-Based Transporters of Nigeria, Lagos chapter, has directed its members to boycott the inDrive ride-hailing platform, citing security concerns and exploitative fare policies.

The union’s spokesman, Steven Iwindoye, announced the decision in a statement on Wednesday, alleging that inDrive’s policies endanger drivers and riders.

Mr Iwindoye claimed that the platform’s lack of proper rider verification had led to a rise in crimes, including the robbing and killing of drivers.

“InDrive’s failure to implement a robust security system has cost many drivers their lives. Criminals can easily access the platform by posing as passengers and attacking unsuspecting drivers,” he said.

Beyond security issues, Mr Iwindoye criticised inDrive’s fare negotiation model, which allowed passengers to set lower fares, making it difficult for drivers to earn sustainable incomes.

“Fuel costs, vehicle maintenance, and other expenses have skyrocketed, yet inDrive allows passengers to dictate fares that barely cover our costs. We are being exploited, and we refuse to continue under such a system,” he said.

According to him, some riders reduce fares by up to 50 per cent, worsening drivers’ financial struggles.

AUATON, therefore, demanded immediate reforms, including a thorough verification system for riders and drivers to enhance security.

“Until these demands are met, AUATON has ordered all its members to stop accepting rides from inDrive, effectively disrupting its operations in Lagos.

“We call on the government and relevant regulatory agencies to intervene and ensure that inDrive operates transparently and safely,” Mr Iwindoye added.

He reaffirmed the union’s commitment to securing better working conditions and a safer environment for drivers.

Meanwhile, inDrive Africa’s spokesman, Lineo Thakhisi, defended the company’s model, stating that the platform was built on fairness, transparency, and choice.

“Unlike traditional ride-hailing models, inDrive allows drivers to set their own fares and negotiate directly with passengers. This ensures that drivers have greater control over their earnings,” she said.

Ms Thakhisi also highlighted that inDrive offered the lowest commission rate in Nigeria, allowing drivers to take home more of their earnings than they would on competing platforms.

Regarding security concerns, she stated that inDrive had implemented several safety features, including trip verification measures, emergency assistance options, and a robust rating system.

“We continuously assess and enhance these security measures to ensure a safer experience for all users,” she said. “We are open to constructive dialogue with drivers and unions.”

(NAN)