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NANTA seeks fair market practices in domestic travel operations

The National Association of Nigeria Travel Agencies has emphasised the need for transparency, accountability, and fair pricing in Nigeria’s domestic travel operations.

• December 10, 2024
People on plane
People on plane

The National Association of Nigeria Travel Agencies has emphasised the need for transparency, accountability, and fair pricing in Nigeria’s domestic travel operations.

NANTA’s national president, Yinka Folami, said in a statement on Monday that the Nigerian domestic travel industry has been confronted with unfair market practices over the years.

Mr Folami said the Federal Competition and Consumer Protection Commission’s inquiry into the present state of service and pricing in Nigeria’s domestic travel operations was highly necessary.

He said all forms of unfair market practices in the travel industry must be put to a halt to give room for growth.

“Our local airline players refer to global pricing structure only when it is convenient. For example, our experience with global pricing is that one should be able to purchase in advance.

“What happens in our domestic routes pricing and publication is that one cannot purchase three months in advance. Since September 2024, it has been practically impossible to purchase December 2024 tickets on lower classes and fares,” said Mr Folami.

He added, “Initially, fares were not displayed in advance which is contrary to global practice and when they were displayed, all lower classes, particularly to a particular region in Nigeria, were frozen.

“All one can buy is just one class, highest price class. This, in our view, is arbitrary and validates the FCCPC’s suspicion of discriminatory pricing.
“It also runs in conflict with our professional teachings that airline pricing is predominantly determined by flown mileage.”

Mr Folami noted that aviation should not be presented to Nigeria as philanthropy, as it remained the backbone of connectivity.

He said aviation must be driven by strong corporate governance, respect for consumer rights, and respect for government structures that were created by law to protect consumers.

“We support inquiry into cross-border trading, which is price discriminatory to our market, circumventing, and extractive to our national economy,” he said.

(NAN)

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