Tuesday, April 16, 2024

NCC draws new roadmap to strengthen telecom industry

The draft also covers commercial satellite guidelines, guidelines on corporate governance and quality of service regulations.

• July 25, 2023

The Nigerian Communications Commission (NCC) has begun a new roadmap to strengthen quality service regulations in the industry to meet up with the changes in technology development.

The commission said this during the public inquiry on six regulatory instruments and the draft presentation on Tuesday in Abuja.

The executive vice-chairman of NCC, Umar Danbatta, listed the regulatory instruments as data protection regulations, draft guidelines on corporate governance and commercial satellite guidelines.

The draft also covers commercial satellite guidelines, guidelines on corporate governance and quality of service regulations.

Mr Danbatta said the sector was at the forefront of innovation and technological advancements, adding that there is a need for review and introductions to the regulatory instruments.

He said the exercise would afford seamless communication, foster connectivity and create an enabling environment to thrive in an increasingly interconnected world.

“With the laudable advancements in the sector comes great responsibility on the part of the government to ensure that there exists an enabling environment for the industry to thrive through the introduction/amendment of key regulatory instruments,” he said.

In her remarks, the director, legal and regulatory services, NCC, Helen Obi, said the development of subsidiary legislations by the commission would address several significant amendments.

Ms Obi said it would also introduce the regulatory instruments being proposed to the industry as prescribed by sections 70-72 of the Nigerian Communications Act, 2003.

She said the plan was intended to ensure that the industry continues to evolve and thrive in accordance with NCC’s commitment to uphold the highest service standards.

Ms Obi added, “The first review is the amendment of the Quality of Service (QoS) Regulations, 2013. Quality of service is central to the quality of user experience.

“It is vital that we maintain, and enhance the standards of service that our consumers receive.”

She said the proposed amendment to the QoS Regulations intends to introduce stricter performance standards, more robust monitoring mechanisms and more transparent reporting systems that would improve the overall customer experience.


We have recently deactivated our website's comment provider in favour of other channels of distribution and commentary. We encourage you to join the conversation on our stories via our Facebook, Twitter and other social media pages.

More from Peoples Gazette

Katsina State


Katsina youths pledge to deliver over 2 million votes to Atiku

“Katsina State is Atiku’s political base because it is his second home.”

Shooting Star vs Eyimba (Credit: NPFL)


NPFL: Enyimba International beat Heartland FC 1-0 in Aba

The result lifted Enyimba into second position with 51 points, while Heartland remained in 19th position with 26 points after 30 matches.



FG suspends mining activities in OAU, environs indefinitely

The minister announced the suspension pending investigations into suspected illegal mining activities in OAU and its environs.

Aruna Quadri[ credit - Brila Fm]


Nigerian tennis star Aruna returns to top 20 in latest ITTF ranking

Also, Aruna started his campaign at the ITTF World Cups Macao 2024 on a good note.

Hon Olubunmi Tunji-Ojo (Chairman, House Committee for Niger Delta Development Commission)


Corruption biggest threat to security in Nigeria, says interior minister

Interior Minister Olubunmi Tunji-Ojo says corrupt practices fuel insecurity in the country, calling for all hands to be on deck to fight the menace.

Chairman of BUA Group, Abdul Samad Rabiu


ASR Africa begins construction of N250 million building for College of Health Sciences Usman Danfodiyo University

The project will include twenty (20) staff offices, the office of the Departmental Head, a Panel Room, staff convenience as well as storage spaces.



Carpenter sentenced to life in prison for defiling primary six pupil

Mr Oshodi said he was satisfied with the survivor’s testimony that the defendant had sexual intercourse with her.