Lasaco Assurance Plc has introduced an AI-driven vehicle assessment system, FastClaim, to accelerate motor claims and improve the customer experience.

Ademoye Shobo, acting managing director of Lasaco Assurance, in a statement on Monday, said the tool would “enable faster surveys, improve inspection accuracy and strengthen innovation in service delivery”.

He said the initiative aligned with the company’s long-term strategy to reshape public interaction with insurance and improve transparency and satisfaction.

According to him, FastClaim allows policyholders to upload vehicle photographs using a smartphone, after which the AI “analyses the images and provides a detailed assessment within minutes”.

Mr Shobo said the technology removes delays linked to physical inspections and cuts processing time “from several days to a few hours”. He added that the system supports both pre-loss and post-loss inspections by creating a digital baseline at policy inception and ensuring swift evaluations after incidents.

He noted that the platform would enhance underwriting accuracy, improve decision-making speed and strengthen operational efficiency across claims management.

Mr Shobo said adopting FastClaim reinforced Lasaco’s commitment to advanced technology as it worked to meet rising customer expectations and stay competitive. He said the tool establishes a clear digital baseline for pre-loss assessments and provides precise, timely analysis for post-loss evaluations.

“This supports fair settlements and delivers a transparent, consistent and efficient experience for customers and underwriters,” he said.

According to him, the integration of FastClaim strengthens Lasaco’s industry positioning by improving decision-making speed and boosting claims and underwriting accuracy.

He said the development sets a new benchmark for digital claims management as the company pursued excellence and a more customer-focused model.

(NAN)